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How bajiee Handles Your Personal Information

When you open an account with us — whether you deposit via bKash, Nagad, or Rocket — we collect certain personal information to keep your account secure and functional.

Account Data ProtectionbKash, Nagad, Rocket Wallet PrivacyYour Right to Access Your DataCookie and Device TransparencyData Retention Policy
bajiee How bajiee Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard security measures across all account data. Your wallet details — whether linked to bKash, Nagad, or Rocket — are encrypted during transmission and are not displayed in full within your account interface. Session cookies help us keep you logged in securely and remember your lobby preferences between visits, but they do not track activity outside our platform. You can clear cookies through your mobile or desktop browser settings at any time without losing your account access.

Encryption in Transit

All data sent between your device and our servers — including wallet identifiers for bKash, Nagad and Rocket — travels over an encrypted connection to block interception.

Cookie Management

We use session and preference cookies only. No third-party advertising cookies are placed on your device. Clear them any time through your browser or mobile app settings.

Account Security Monitoring

Login attempts are monitored against your registered device and IP pattern. Unusual activity triggers an OTP verification step to your registered phone number before access is granted.

Data Retention Window

We keep your account data for as long as your account remains active. After a verified account closure request, personal data is removed from active systems within a defined retention window.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how we handle your information, you can reach our team through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Your request will be logged and handled separately from general account queries.

Team online

Live Chat Support

Open the chat widget inside your account dashboard. Raise your data request directly and our team will log it against your account within one working session.

Email Data Request

Send your request to our support email with your registered phone number and the specific data action you need — access, correction, or deletion.

Account Settings Path

Some data corrections — like updating your registered mobile number for bKash or Nagad — can be done directly inside the account settings section without contacting support.

Questions About Your Data and Rights

These are the questions we hear most often about how bajiee handles your personal information. If your question is not covered here, reach us through live chat or email with your account details and the specific concern you want addressed.

We retain wallet reference data for transaction reconciliation and withdrawal verification. We do not store your full mobile wallet credentials or PINs at any point.

Yes. Send a data access request via support email or live chat with your registered phone number. We will compile and return your account data within a reasonable timeframe.

Submit a deletion request through live chat or email. Once verified against your account, we will remove your personal data from active systems and confirm completion in writing.

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. No advertising or cross-site tracking cookies are placed on your device.

Access is limited to team members with a direct operational need — support agents handling your request and verification staff processing your Rocket, bKash or Nagad withdrawal.

This policy covers all registered accounts. Whether it applies to you specifically depends on your local law and eligible regions. Check local regulations before opening an account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.