Reference

What You Agree To When You Use bajiee

These terms set out the rules that govern your account, your deposits and withdrawals through bKash, Nagad, and Rocket, and your access to the lobby — eligibility depends on your local law and the regions we currently serve.

Account agreement at registrationbKash, Nagad, Rocket wallet rulesEligibility by local law and regionAccount suspension conditionsAmendments notified via email
bajiee What You Agree To When You Use bajiee
REACH US DIRECTLY

How to Contact Us About These Terms

If any part of these terms is unclear — whether it relates to your account wallet, a pending Nagad withdrawal, or a restriction notice — our support team is the right starting point. We handle terms-related queries through three contact paths, and we aim to respond before your next session in the lobby.

Team online

Live Chat

Open the chat icon inside your account dashboard to reach the support team directly. Terms queries, account holds, and wallet-related disputes are handled here first.

Email Support

Send a detailed message to our support email address listed in your account settings. Include your registered bKash or Nagad number to speed up the verification step.

Account Help Centre

The Help Centre inside your account covers common terms questions — account closures, wallet linking rules, and what triggers a review of your activity.

HOW WE HANDLE THIS

Account Security and Your Policy Rights

We treat account security and data handling as operational priorities, not afterthoughts. When you submit a terms-related request — such as asking us to update your registered wallet or close your account — we verify your identity against the details on file before acting. That process protects you as much as it protects us.

Wallet Verification

When you link or change a bKash, Nagad, or Rocket number, we match it against your account ID. No withdrawal goes to an unverified wallet — that rule is firm and non-negotiable.

Account Data Retention

We retain transaction records and account data for the period required under applicable regulations. You can request a summary of your account history through the Help Centre at any time.

Terms Amendment Notice

Any material change to these terms triggers an email notice to your registered address before the update goes live. We do not apply retroactive changes to completed transactions.

Requesting Changes to Your Account

To update personal details, close your account, or raise a formal objection to a terms clause, contact support via live chat or email with your account number and the specific request.

Frequently Asked Questions About These Terms

Below are the questions we hear most often about account terms, wallet rules, and eligibility. If your question is not covered here, the live chat channel inside your account is the fastest route to a direct answer.

Yes. Completing the account registration process means you have accepted these terms in full. They apply immediately and cover all activity from your first bKash deposit onward.

No. We send an email notice to your registered address before any material update takes effect. You have the option to close your account if you do not accept the revised terms.

Access to bajiee depends on your local law and the eligible regions we support. If applicable law in your location restricts this activity, these terms do not extend eligibility to you.

Yes. The payment conditions section of the full terms covers local wallet deposits and withdrawals. Funds must be sent from a wallet registered in your own name to be accepted.

Send a request through live chat or email support, and include your account number. We process data requests in line with applicable retention rules and respond via your registered email.

Accounts may be reviewed or suspended for suspected misuse, unverified wallet links, or breach of the activity rules set out in the full terms. Support will contact you by email if a hold is applied.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.